At AzureM™, we want you to be delighted with every purchase. Here’s our policy on deliveries and returns.
Delivery Policy
We deliver our products across India and strive to ensure timely and safe delivery. After placing an order, you’ll receive a confirmation email with the expected delivery timeframe.
Standard Delivery Times:
- Orders within India typically arrive within 5-7 business days.
- Delivery timelines may vary depending on your location and any unforeseen delays.
Return & Exchange Policy
If you’re not satisfied with your purchase, we offer easy returns and exchanges.
Eligibility for Returns:
- Items must be returned within 7 days of delivery.
- Products should be unused, unwashed, and in their original condition with tags attached.
Non-Returnable Items: Custom-designed or personalized items are non-returnable unless they arrive damaged or defective.
How to Return an Item:
- Contact our customer service team at serviceazzure@gmail.com.
- Package the item securely and ship it to the return address provided by our team.
- Once we receive and inspect the item, a refund or exchange will be processed.
Refunds
Refunds are processed within 7-10 business days after the return is approved. Original shipping charges are non-refundable.
Contact Us: For assistance with returns, please email us at serviceazzure@gmail.com or call 9334058498.